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TERMS & CONDITIONS

TERM OF USE

These Terms and Conditions constitute a legally binding contract between the customer ("you") and Tated Lifetech Pvt Ltd. ("TaTed") and apply to the ordering, purchasing,fulfillment and delivery of Direct Goods from the top level domain name tated.co("Website").

Please read the following Terms and Conditions carefully before placing your order. The Terms and Conditions contain important information about ordering, processing, fulfillment and delivery of Direct Goods.

You agree to be bound by the Terms and Conditions by accessing the Website, regardless of whether you create an account or make a purchase.

If you breach any of the Terms and Conditions, you are prohibited to continue using the Website.

"TaTed" may update these Terms and Conditions periodically. Revisions will be posted to this page. You agree to be bound by any revisions.

The Images are for representation purpose only, actual product may differ from the images shown.

COMMUNICATION BY US

As a condition of creating an account with "TaTed", you consent to us sending you Administrative Emails and Promotional Emails. In this document:

    • "Administrative Emails" involve details of account activity and purchases you have made.

  • "Promotional Emails" consist of product information, new offers and information about "TaTed". You may choose to opt-out of receiving Promotional Emails anytime by simply clicking the unsubscribe button at the bottom of our emails and following the instructions.

 

Placing Your Order

You may place an order with "TaTed" by completing the order form on the Website and clicking the "Submit " button.

When you place your order, we will issue you with an order number by email. Please note that this is not a confirmation that your Order has been accepted.

By placing an order, you make an offer to us to purchase the shoes you have designed, or other product you have selected, based on these Terms and Conditions.

Information contained on the Website constitutes an invitation to treat. No information on the Website constitutes or should be deemed as an offer by us to supply any shoes or other products, however "TaTed" will make every effort to supply the shoes you have designed to you, or other products you have selected for purchase.

We will notify you that your order is being processed by sending an order confirmation email to you. We do not formally accept your offer until your order has passed our internal validation procedures for:

    1. Verifying the bona fides of each order placed, for the purpose of preventing credit card or payment fraud; and
    2. Confirming with our Supplier's that they are able to supply the shoes you have designed.

Formal acceptance of your offer will occur when we email you confirming your order and, where you have ordered a pair of bespoke shoes, we provide you with the first update on the making of your shoes.

If we cannot process or accept your order after the payment is received, we will contact you by email or telephone.

You warrant to "TaTed" that all goods that you order are intended for personal, domestic, non-commercial use only.

You agree that, if your offer is accepted by "TaTed" in accordance with these Terms & Conditions, in addition to contracting with "TaTed" in relation to the purchase of certain products, you are also separately contracting with "TaTed" to arrange for the delivery of those products to your nominated address.

"TaTed" reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Please read the following before pre-ordering:

Secure your place in line (and history) as one of the first owners of TaTed.
Enjoy all advanced features of your TaTed at no additional charge. These features will become optional paid items at a later date.
The pre-order program will be open for a limited time.
Estimated shipping of pre-orders is expected to begin in May 2017.
With a venture of this magnitude, there are inherent risks and possible obstacles which may cause production and/or shipment delays. We assure you that the ShiftWear team is working diligently to ensure that any possible delays are minimal.
The funding we raise through the pre-order program will be used to begin production of the TaTed “Pre-Order". Once you place your pre-order, there will be NO refunds, unless we don't deliver your order.
All supporters of this project will be kept updated of progress through our community forums/blogs.

Your card will be charged immediately.

USER ACCOUNT

We provide you with the ability to create a user account in order to make it easier for you to create and purchase custom shoes from us. However, it is your obligation to maintain and control passwords to your account. You are responsible for all activities that occur in connection with your user name and password. You agree to notify us of any unauthorized uses of your user name and password and/or any other breaches of security. We will not be liable for any loss or damages of any kind, under any legal theory, caused by your failure to comply with your security obligations here under or caused by any person to whom you grant access to your account.

YOUR RESPONSIBILITIES

You agree not to post or transmit to the Website any material which:

  1. Is threatening, defamatory, obscene, offensive, indecent, pornographic, abusive, discriminatory, liable to incite hatred, is in breach of confidence, or privacy, or is proprietary;
  2. Is not properly licensed for use on this Website;
  3. Violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person;
  4. Constitutes or encourages an illegal act -- including criminal or civil liability, or acts which are otherwise prohibited by the law of any relevant country in the world;
  5. Infringes on the rights of a third party in any country in the world; or
  6. Has the potential to cause technical damage to the Website, or the equipment of other users of the Website (including, without limitation, viruses, trojans, worms, corrupted data or other malicious data or code).


You agree to not attempt to "hack" the Website or any other websites you do not own. This includes without limitation, trying to guess users passwords, "phishing",accessing "hidden" URLs, attempting to trigger remote code for the purpose of accessing data or material you would not otherwise have access to.

You may not reverse engineer, decompile, or disassemble the "TaTed" 360 Degree shoe designer, except and only to the extent that such activity is expressly permitted by applicable law not withstanding this limitation.

You agree that "TaTed" owes no royalty or license fee to you or any third party for use of material which is posted or transmitted to the Website. This includes but is not limited to images of shoes designed by you using our shoe designer, and photographs of shoe custom made for and sold to you.
"TaTed" is free to copy, distribute or incorporate such material into the Website for commercial or non-commercial purposes.

GIFT CARDS

E-gift cards will not be redeemable or exchangeable for cash or replaced if lost or stolen and cannot be redeemed. E-gift certificates will expire within a month after the date of purchase.

PAYMENT

If you decide to purchase a pair of shoes or other product from the Website, you agree to promptly pay the associated fee. You acknowledge that if you trigger a "chargeback" through your credit card provider we reserve the right to no longer conduct business with you.

PROMOTIONAL OFFERS

You acknowledge that all discounts arising from promotional offers are applied to transaction amounts only before any applicable tax and existing account credit or gift certificate credit are applied to the total amount of your order. Discounts will be calculated on the final amount of an order taking into account any refunds, additions or deletions.

Promotional offers cannot be used to purchase gift certificates.

Only one promotional offer can be used per order.

"TaTed" reserves the right to verify the validity of the promotional offers redeemed by you at any time. If we have reason to believe that there has been unauthorized use of a promotional offer then we can revoke this offer and cancel your order at our discretion.

FORCE MAJEURE

"TaTed" shall not be liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of "TaTed", and "TaTed" will be entitled to a reasonable extension of time for the performance of such obligations.

TERMINATION, RESTRICTION, and SUSPENSION

"TaTed" retain the right to terminate, restrict, or suspend: your user account; your License to use or access or Website; and/or your use of or access to our Website at any time in our absolute and sole discretion, without prior notice, for any reason or no reason. Should we elect to take any of the aforementioned actions, your License shall automatically be revoked, and you agree not to browse, otherwise access or use our Website in any way. Failure to comply with these Terms, our Privacy Policy, or any of our other policies constitutes a breach of these Terms which may result in the termination your user account and/or your ability to use our Website. Failure to address any said breach caused by you or another party does not waive our right to act on similar breaches.

INTELLECTUAL PROPERTY

    • The trademarks, logos, and Website marks ("Marks") including the name "TaTed", our logo, and other graphics are property of "TaTed" and other parties. You are prohibited from using any Marks for any purpose including, but not limited to use as keywords or metatags on other pages or Websites on the World Wide Web without the written permission of "Ta Ted" or such third party which may own the Marks. All information and content located on our Website is protected by copyright and your access to such information on our Website is strictly permitted through the limited non-exclusive license granted under these Terms. You are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any content available on or through our Website for commercial or public purposes. Unauthorized use of our Website may give rise to a claim for damages and/or may constitute a criminal offense.

  • We respect the intellectual property rights of others. If you believe that the content and/or the materials on our Website are infringing upon another's copyright, trademark or other intellectual property, you may send a written notice to us at: ceo@tated.co

DELIVERY OF YOUR PRODUCTS

"TaTed" makes every effort to deliver your custom made shoes or other product purchased from the Website according to the estimated delivery times provided at checkout. The estimated delivery times are in business days (Monday through Friday) i.e. in 3-4 week of business day's excluding Public holidays.

Every effort is made to ship your order according to the estimated delivery times provided. Estimated ship times may vary or change due to changes in supply or circumstances beyond our control. If your custom made shoes or other product has not arrived after the estimated delivery time, please contact us.

We encourage you to visit the "Your Account" section on our Website to view the delivery status of your custom made shoes or other product.

Unless otherwise agreed by us, we will deliver your custom made shoes or other product to the address indicated on your order confirmation. If no-one is available to take delivery of your order, our carrier may leave a card so you can pick-up your custom made shoes or other product from a third party address. If you grant authorisation for our carrier to leave your delivery without a signature, you release Ta Ted and our carrier from all liability. Deliveries lost, stolen or damaged under these circumstances are not covered by the Ta Ted returns policy for remake or refund, or by our carrier. We will use our reasonable efforts to deliver your custom made shoes or other product to you within the estimated delivery time indicated on your order confirmation; however, we do not guarantee that we will deliver within this time frame. To the extent permitted by law, Ta Ted will not be liable for any delay or inability to deliver your order within the estimated timeframe. Risk and Title in Direct Goods passes to you on the date and time of delivery of the goods to Ta Ted's nominated delivery agent in the country (INDIA)

 

TAXES AND DUTIES


ALL TAXES (INDIAN VAT) ARE SHOWN IN THE CHECKOUT PAGE AND IN EACH ORDER CONFIRMATION. ANY DELIVERY CHARGE FOR ORDERS DISPATCHED ARE INCLUSIVE OF VAT AND INCLUDES ALL COSTS RELATED TO THE SHIPPING OF ORDER TO THE REQUESTED ADDRESS.
DUTIES ARE ALWAYS AT CUSTOMER'S EXPENSE AND WILL BE CALCULATED DIRECTLY FROM THE OFFICES OF THE DESTINATION CUSTOMS.
ALL LOCAL CUSTOMS, IMPORT DUTIES AND FEES ARE TO BE PAID BY THE CUSTOMER. ORDERS CANNOT BE RETURNED AND "TaTed" WILL NEVER PAY THESE CUSTOMS CHARGES ON YOUR BEHALF. IF YOU REFUSE TO PAY THESE CHARGES YOUR PARCEL MAY BE ABANDONED, AND  TaTed" WILL NOT BE HELD RESPONSIBLE FOR ANY LOSS OF FUNDS AS A RESULT OF THIS OCCURRENCE.

SUPPLY OF PRODUCTS

Subject to these Terms and Conditions, we will supply to you the products indicated on your order confirmation. When designing your bespoke shoes, the images displayed are a representation only, the actual shoe that is custom made for you may differ to the represented images. Your ability to return shoes is subject to the "Ta Ted" exchange policy. When your order items have been dispatched, we will email you to confirm shipment of each item including a tracking number for each item (if applicable).

EXCHANGE POLICY

    • If your footwear or other product is for any reason is not what you expected it to be( due to the fit, look, size, ) we will allow you to exchange the product, provided the product is eligible for exchange. A product is eligible for exchange if

      1. You notify us by email within 48 hours of the shipment found on the invoice associated with the product you seek to exchange; and
      2. the product is in unworn condition and free of damage, as determined by us in our sole discretion. We reserve the absolute right to refuse to exchange any product which we determine has been worn or otherwise unsatisfactorily damaged.

    • If you ship a product to us and we determine that product is not eligible for exchange, we will ship back to you. However, in that event, you agree to pay and expressly authorize us to charge any credit or debit account you may have on file with us for any shipping or other costs incurred by us in shipping the ineligible product back to you.

    • If that product you wish to exchange is eligible for exchange, once we receive that product, we will remake the product according to your specifications selected by you and ship it back to you. You understand that you are responsible for paying the cost of shipping the product to be exchanged to us and that you will bear the risk of loss until we receive the product. However, we will ship the exchange and remake the product back to you free of charge. You agree due to the highly custom nature of our products, in no event we will refund any payments made by you.

Please note our materials are sourced in small batches and can be subject to availability. In the event that a remake for your order has been placed and processed, we will do our best to remake your shoes to the same specifications as your original order. If this is not possible due to changes to our product, range and offering, we will notify you.

We reserve all rights in our sole discretion to not accept the shoe, if we found that it doesn't match any of the above terms of exchange policy.

SEVERABILITY

If any of the Terms or provisions contained herein are deemed to be invalid or unenforceable, the other terms or remaining provisions shall remain valid and enforceable.

DISCLAIMER

THIS WEBSITE AND THE MATERIALS, PRODUCTS, AND/OR SERVICES IN THE WEBSITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, "Ta Ted" DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SATISFACTORY QUALITY, QUIET ENJOYMENT, SECURITY, AND ACCURACY. "TA TED" DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE SERVER THAT MAKES THE WEBSITE AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. "TATED" DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE INFORMATION, PRODUCTS, OR MATERIALS ON THIS WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE.

INDEMNIFACTION

You agree to indemnify, defend, and hold harmless "TaTed", its parent companies, subsidiaries, affiliated companies , joint venturers, business partners, licensors, employees, agents, and any third-party information providers (if any from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys' fees, resulting from or arising out of, under, or relating to: your use, misuse, or inability to use our Website; you entering into a transaction for the purchase of goods or services from us; a breach of warranty; alterations of, loss of, or unauthorized access to any information sent or received or not sent or received by you or us; any defamatory, offensive, or illegal use of our Website; any infringement of a third party's rights; any accidental or improper disclosure of Personal Data by us; any activity related to your user account by you or another person accessing your user account or our Website; and any violation by you of these Terms or our Privacy Policy.

LIABILITY

    • You understand and agree that your use of any information or materials from our Website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products or information available through our Website meet your specific desires, tastes, and aesthetic preferences prior to purchasing footwear or other products from us.

    • Although we strive to give you a joyful shopping experience, the information, products, and descriptions of products published on our Website may include inaccuracies or typographical errors, and we disclaim any liability for such inaccuracies or errors. However, we will from time to time do our best to update the content on our Website as new products become available or change. But we do not warrant or represent that the content on our Website is complete or up-to- date. As we grow, we may update the content on or make improvements to our Website at any time.

  • You agree that we, our affiliates and any of our or their respective officers, directors, employees, or agents will not be liable, whether in contract, tort,strict liability or otherwise, for any indirect, punitive, special, consequential,incidental or indirect damages (including without limitation lost profits, cost of procuring substitute Website or lost opportunity) arising out of or in connection with the delay or inability to use our Website or obtain products from us even if we are made aware of the possibility of such damages. This limitation on liability includes, but is not limited to, the transmission of any viruses which may infect your equipment, failure of mechanical or electronic equipment or communication lines, telephone or interconnect problems (e.g., you cannot access your Internet Website provider), unauthorized access, theft, operator errors, strikes or other labor problems or any other instances of force majeure. We cannot and do not guarantee continuous, uninterrupted or secure access to our Website.

JURISDICTION

This agreement is governed and construed in accordance with the Laws of Union of India.You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Mumbai,Maharashtra, India, in all disputes arising out of or relating to the use of the TaTed sites/services. Use of the "TaTed" sites/services is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree to indemnify and hold Tated.co its subsidiaries, affiliates, officers, directors, employees, and representatives harmless from any claim, demand, or damage, including reasonable attorneys' fees, asserted by any third party due to or arising out of your use of or conduct on the "TaTed" sites/services.

www.tated.co performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of "TaTed" right to comply with governmental, court and law enforcement requests or requirements relating to your use of the "Ta Ted" sites/services or information provided to or gathered by tated.co with respect to such use.

In case of any grievance, please contact the Grievance Officer If you are the rightful owner of the content or an affected person and have the reason to believe that any content that has been uploaded/contributed through this Service contravenes your rights in violation of Rule 3 of the Information Technology (Intermediary Guidelines) Rules, 2011 ("Rules"), then you may intimate the same to www.tated.co in the following manner: 

  • 
Sending a request in writing or through email signed with electronic signature identifying the content alleged to be in infringement of your rights as the rightful owner or affecting you prejudicially;
  •  
  • 
 Providing exact identification and description of the content by giving its URL that is to be disabled, which in your view contravenes Rule 3(2) of aforesaid "Rules".
  •  
  • 
Giving a declaration cum undertaking along with necessary documents establishing you
    • (i) as the rightful owner of the content to be disabled, or
    • (ii) as an affected person, and stating that the information submitted is true, complete & accurate and no material fact has been hidden. Further, stating that Tated.co and its Management, Directors, employees, including Grievance Officer shall not be liable for any loss or damage or claim for relying upon the said request.
  • 
Contact information including address, telephone number, email address, etc. where you can be contacted if required. 

 
Address: 1st Floor,110/111 Amrit Diamond House, Opera House, Near Roxy Cinema,Mumbai 400004(India) 
Email:wecare@tated.co 
Phone: +91-222-3611099 (between9am to 6pm IST from Monday -Friday except Public holidays)
  •  
  • 
The grievance(s) shall be redressed in accordance with the said Rules and in good faith by the Grievance Off.

Last updated on March 20, 2017 1:40PM IST

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